- Free Shipping on orders $150 and over, and 100 days free returns within the US.
Domestic Shipping:
Processing Time: We strive to process and ship all domestic orders within 3-7 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Method: We utilize trusted shipping carriers to ensure the safe and timely delivery of your silicon products. All domestic orders are shipped via standard shipping unless expedited shipping options are selected at checkout.
Shipping Rates: Our domestic shipping rates are based on order value tiers. See below for our standard shipping rates within the USA:
Express Shipping: For customers who require expedited shipping, we offer express shipping options starting from $40. Please select the desired shipping method at checkout to expedite your delivery.
International Shipping:
Processing Time: International orders may require additional processing time due to customs clearance and international shipping regulations. We aim to ship all international orders within 5-10 business days from the date of purchase.
Shipping Method: International orders are shipped via standard international shipping to ensure cost-effective and reliable delivery. Please note that transit times may vary depending on the destination country’s customs clearance procedures.
Shipping Rates: International shipping rates are calculated based on the weight and destination of the package. See below for our standard international shipping rates:
Customs Fees and Import Taxes: Customers are responsible for any customs fees, import taxes, or duties imposed by their country’s customs authorities. Our Archetypes is not responsible for any additional charges incurred during the customs clearance process.
Large Orders: For large international orders or bulk purchases, please contact us directly to discuss customized shipping rates and delivery options.
Initiating a Refund: If you wish to initiate a refund for your Our Archetypes silicon product, please contact us within 15 days of receiving your order. You can reach out to us via email at ourarchetypes@gmail.com or use our convenient contact form on our website.
Inspection of Returned Item: Before proceeding with the refund, we kindly ask that you inspect the item upon receipt. If there are any issues or concerns with the product, please take a clear picture of the item as required for our records.
Contact Us: Once you’ve inspected the item and are ready to proceed with the refund, please reach out to us via email or our contact form. Provide us with the necessary details, including your order number and a brief explanation of the reason for the return.
Return Shipping: You will be responsible for shipping the item back to us in its original condition and packaging. Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping method for added peace of mind.
Refund Processing: Once we receive the returned item and verify its condition, we will process your refund promptly. Refunds will be issued to the original payment method used for the purchase. Please note that it may take several business days for the refund to reflect in your account, depending on your bank or credit card provider.
